Tuesday, March 2, 2010

8.5.x Rendering issue in Ubuntu Linux (Karmic Koala)


Problem
After upgrading to Ubutnu 9.10, elements of the Lotus Notes client do not render correctly. No home page is displayed, though the basic Expeditor client shows the frame, menus, and "Open" button. Though you are able to open a mail file, for example, the contents will not display correctly, nor will a "new mail" window.
 
Symptom
Elements of the client do not display, and rendered in its place is a grey pane.
    


Cause
Updates to the Ubuntu graphic libraries has caused this issue.
 

Resolving the problem
This issue has been reported to Quality Engineering as SPR# BHUY7XFKQQ. To workaround the problem, copy the old libraries to the notes program directory:

Copy the following files into the /opt/ibm/lotus/notes, with the following commands:
$ cp /usr/lib/libgdk_pixbuf-2.0.so.0.1800.3 /opt/ibm/lotus/notes/libgdk_pixbuf-2.0.so.0
$ cp /usr/lib/libgdk_pixbuf_xlib-2.0.so.1800.3 /opt/ibm/lotus/notes/libgdk_pixbuf_xlib-2.0.so.0
$ cp /usr/lib/libgdk-x11-2.0.so.1800.3 /opt/ibm/lotus/notes/libgdk-x11-2.0.so.0
$ cp /usr/lib/libgtk-x11-2.0.so.1800.3 /opt/ibm/lotus/notes/libgtk-x11-2.0.so.0


Source: IBM Technote

Monday, February 22, 2010

Return receipt requested indicator in views/folders

I found this idea on ideajam:

http://ideajam.net/IdeaJam/P/ij.nsf/0/221EF32138B6131D8625742000261413?opendocument&#commentsanc

See my comment for the solution I implemented for this.


Monday, February 9, 2009

Icon Bar Window issue

Several "Icon Bar Window" entries appear in the Windows Taskbar


Solution:
Close the client
Delete bookmark.nsf
Open the client again

Thursday, October 2, 2008

How to prevent (restrict) users from sending mail to a group in the address book

  1. Open the Domino Directory
  2. From the Groups view, highlight the specific group that should be hidden.
  3. Right-click and select Document Properties.
  4. On the Security (key) tab, uncheck "All readers and above."
  5. Place a check mark next to any users who should see the Group document. Users not selected will be unable to see that particular group in the Groups view.

Unauthorized users will not be able to see the group when looking in the Domino directory or when selecting from the directory when addressing a new memo.

The restrictions apply to messages sent to either a group's Notes address or its Internet address and to messages originating from a Notes client. They also apply to messages sent and received over SMTP (as from an IMAP or Notes client).

From a Notes client, a user who does not have permission to use the group receives an error when attempting to send mail to the restricted group. If the same user attempts to mail from a POP3 or IMAP client, the router generates a non-delivery report indicating that the sender is not authorized to send mail to the specified recipient.

http://www-01.ibm.com/support/docview.wss?rs=0&uid=swg21209534

Monday, September 29, 2008

Error in Notes client: 'The TCP/IP protocol stack reported that it ran out of memory'

The following message text appears in a dialog box on a Lotus Notes® client: "The TCP/IP protocol stack reported that it ran out of memory. Consult your network documentation to increase configured memory, or reduce Notes connections by limiting clients (see SERVER_MAXSESSIONS parameter in Notes Admin Guide)."



The text of this message can be somewhat misleading when the error occurs on the Notes client. Generally, the problem is that the client operating system and network driver have a problem with resources; the problem does not lie with the Lotus® Domino® server that the client may be connected to or is attempting to connect to. (Note: This error can also appear on a Domino server console output; in that case, the problem would lie with the Domino server. Domino server administators can refer to the Administrator Help for troubleshooting information.)
When this error occurs on a Lotus Notes client, no changes to the Domino server are necessary. Restarting the client machine will resolve a one-time occurrence. Persistent errors on an individual workstation might require further troubleshooting.

Some troubleshooting techniques to try include the following:
  • Run a virus scan on the PC. A worm or virus attach can send tremendous amounts of requests using TCP/IP, affecting the protocol stack.
  • Increase the page file size or virtual memory for Microsoft Windows. The following Microsoft technical articles discuss how to adjust these settings:
    #307886, How To Move the Paging File in Windows XP
    #308417, How to set performance options in Windows XP
  • Update the network drivers.
  • Reinstall the TCP/IP driver.
  • Check your firewall settings. Try an uninstall and reinstall of the firewall.
  • As a last option, you can reinstall the Notes client.
http://www-01.ibm.com/support/docview.wss?rs=899&context=SWA40&context=SWA50&context=SWA60&context=SWCZ0&context=SWD10&context=SS4R7J&context=SSES8G&context=SSKTYF&context=SSMT72&context=SSPQ7E&context=SSMSB2&context=SS6JVW&context=SS5LUA&context=SSCM2P&context=SS3LP9&context=SSFLMV&context=SSESJN&context=SSKTPA&context=SSVHEW&context=SSVHFY&context=SSVLBW&dc=D400&dc=DB500&dc=D800&dc=D900&dc=DA900&dc=DA800&dc=DA600&dc=DB400&dc=D100&dc=D600&dc=DB600&dc=DA400&dc=DB300&dc=DA100&dc=DB100&dc=DA700&dc=DA450&q1=protocol+stack&uid=swg21174970&loc=en_US&cs=UTF-8&lang=all

Wednesday, September 24, 2008

Error: 'Some documents were not archived...' when trying to archive

In Lotus Notes®, when you attempt to archive documents or stationery, you receive the following error message:

"Some documents were not archived because they had already been pruned. See the archive log for additional details."

This was determined not to be a software problem and Notes is working as designed.
Relating to Stationery:

Stationery is a special type of document and at this time, it is not intended to be archived. If you do not want to currently use the stationery but want to preserve it for possible later use, then select it from the Stationery folder (Tools --> Stationery) and cut and paste it into your archive database.

The message occurs when the Archive Criteria setting, "How do you want to clean up documents in this database?," (File --> Database --> Properties --> Archive Settings --> Settings panel) is set to "Reduce the size of documents in this database" with either of the following options selected:

-- Remove attachments, leave summary.
-- Remove attachments, leave summary and 40K.

These settings reduce (prune) the size of documents during archiving and a summary document is left in the mail file. Such summary documents are not eligible for complete removal via archiving. When the setting, "Reduce the size of documents in this database", is selected, summary documents will not be archived. As a workaround, you can cut and past the summary document from your mail file into your archive database file.

NOTE: Cutting and pasting the document will result in it having a new NoteID and Document Unique ID (UNID) because a portion of the document was previously moved to the archive database. This is working as designed.

http://www-01.ibm.com/support/docview.wss?rs=899&context=SWA40&context=SWA50&context=SWA60&context=SWCZ0&context=SWD10&context=SS4R7J&context=SSES8G&context=SSKTYF&context=SSMT72&context=SSPQ7E&context=SSMSB2&context=SS6JVW&context=SS5LUA&context=SSCM2P&context=SS3LP9&context=SSFLMV&context=SSESJN&context=SSKTPA&context=SSVHEW&context=SSVHFY&context=SSVLBW&dc=D400&dc=DB500&dc=D800&dc=D900&dc=DA900&dc=DA800&dc=DA600&dc=DB400&dc=D100&dc=D600&dc=DB600&dc=DA400&dc=DB300&dc=DA100&dc=DB100&dc=DA700&dc=DA450&q1=already+been+pruned&uid=swg21234608&loc=en_US&cs=UTF-8&lang=all

E-mail is re-sent by user who does not have delegate rights to original sender's mail file

User A sends an email to a group of users using Lotus Notes/Domino®. Some time later the email is re-sent to the same group of users with User A as the "From" and User B as the "Sent By". User B has no access to User A's email file and User A has no access to User B's mail file.

This issue can happen if User B has added the "Send" button to one of his/her toolbars.

This button is usually located on the Universal Toolbar (the one with Save, Open, Print, etc).


If a user clicks the toobar Send button, the email they have selected or opened in their mail file will automatically (without any prompts) re-send the email to everyone on the recipients list. It will also show as "From" the original sender and "Sent By" the person who just re-sent it to everyone. This does not require any access to the original sender's mail file, as Notes is actually sending it from the "Sent By" user's mail file.

This has been fixed in Lotus Notes 8.0.1

http://www-01.ibm.com/support/docview.wss?rs=899&context=SWA40&context=SWA50&context=SWA60&context=SWCZ0&context=SWD10&context=SS4R7J&context=SSES8G&context=SSKTYF&context=SSMT72&context=SSPQ7E&context=SSMSB2&context=SS6JVW&context=SS5LUA&context=SSCM2P&context=SS3LP9&context=SSFLMV&context=SSESJN&context=SSKTPA&context=SSVHEW&context=SSVHFY&context=SSVLBW&dc=D400&dc=DB500&dc=D800&dc=D900&dc=DA900&dc=DA800&dc=DA600&dc=DB400&dc=D100&dc=D600&dc=DB600&dc=DA400&dc=DB300&dc=DA100&dc=DB100&dc=DA700&dc=DA450&q1=sent+by&uid=swg21208905&loc=en_US&cs=UTF-8&lang=all